10 Most Common Bank Customer Complaints

Hi,

Well, I don't have too many experience about Canadian Banks, but this article show me that all the banks, around the world, have the same or similar problems. For sure, all the customers banks have two or more complain in common, and the most frequents are:  Excessive fees and Band customers service. I had a really bad experience with a Comlombian Bank the last year. I was in China and my debit card stopped working at the ATM, so I was without money and wrote to the bank from Shanghai and them told me: "Sorry, you have to call us at the Colombian working hours" They were driving me crazy!! I was in another country and I couldn't call them because I didn't have and international phone service. So, I searched their page and then I found an online service to activate your credit or debit card when someone is not in Colombia. When I solve my debit card problem, I wanted to give them a piece of my mind, because there was a simple solution and may be the bank doesn't care about the train and the information that the customer service Rep. gives everyday to the customers. To me, in that situation, the bank should messed up my trip in China and for sure they were not going to felt sorry about that! In conclusion the banks don't have good customers service or don't give the correct information.